Privacy Policy

Personal information collected primarily includes:

Name, birth date, home address, email, and phone number.

We may ask you for additional information for:

Holds, suggestions for purchase, contest submissions, complaints, accessibility services, etc. This information is used only for the purpose for which it was collected.

The Library subscribes to a variety of databases and online resources provided by third-party websites (such as Libby, Hoopla, and Pressreader), which may ask you to provide your library barcode and PIN or your email address. These websites have their own privacy policies and may host your personal information on a server outside Canada. 

We recommend that you review the privacy policy of any third-party website you visit before agreeing to their services. Coquitlam Public Library bears no responsibility for the privacy policies and practices of third-party websites.

The Personal Information Bank (PIB) is a directory of ways the Library collects, uses, and shares personal information. Information is only used for the purpose in which it was collected. 

View PIB Directory »